.clearfix:after {
  content: '';
  display: block;
  clear: both;
}

.commonproblem {
  background: #f6f6f6;
  padding-bottom: 40px;
}

.commonproblembanner {
  width: 100%;
  height: 482px;
  background: url(../images/banner.jpg) no-repeat center;
}

.commonproblembanner_in {
  width: 1280px;
  margin: auto;
  padding-top: 85px;
  position: relative;
}

.helpbanner_title:after {
  display: block;
  content: '';
  width: 48px;
  height: 1px;
  background-color: #DC666D;
  margin-top: 34px;
}

.helpbanner_title h1 {
  height: 54px;
  font-size: 52px;
  font-weight: 500;
  line-height: 54px;
  color: #FFFFFF;
}

.helpbanner_title p {
  height: 20px;
  font-size: 18px;
  font-weight: 400;
  color: #FFFFFF;
  line-height: 20px;
  margin-top: 14px;
}


.commonproblembanner_in_t1 {
  font-size: 28px;
  color: #ffffff;
}

.commonproblembanner_in_t2 {
  font-size: 12px;
  line-height: 14px;
  color: #666666;
  margin: 8px 0 12px 0;
}

.commonproblembanner_in_input {
    width: 556px;
    height: 46px;
    background-color: #FFFFFF;
    margin-top: 36px;
}

.commonproblembanner_in_inputin {
    width: 100%;
    height: 100%;
    background-color: #ffffff;
    border-radius: 4px;
}

.commonproblembanner_in_inputin .inputicon {
  display: block;
  float: left;
  width: 64px;
  height: 100%;
  background: url(../images/icon1.png) no-repeat center;
  background-size: 18px 17px;
  border-right: 1px solid #f0f0f0;
}

.commonproblembanner_in_inputin input {
  float: left;
  width: calc(100% - 211px);
  height: 100%;
  font-size: 14px;
  box-sizing: border-box;
  padding-left: 20px;
}

.commonproblembanner_in_inputin .searchbtn {
  display: block;
  float: right;
  width: 105px;
  height: 46px;
  background-color: #F35626;
  position: relative;
  transition: all 0.2s linear;
}

.commonproblembanner_in_inputin .searchbtn:hover {
  background-color: #F36E44;
}

.commonproblembanner_in_inputin .searchbtn:after {
  display: block;
  content: '';
  width: 19px;
  height: 19px;
  background: url("../images/icon_seek.png") no-repeat;
  position: absolute;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
  -o-transform: translate(-50%, -50%);
  -webkit-transform: translate(-50%, -50%);
  -moz-transform: translate(-50%, -50%);
}

.commonproblembanner_in_hot {
  margin-top: 14px;
}

.commonproblembanner_in_hot span {
  font-size: 14px;
  color: #ffffff;
}

.commonproblembanner_in_hot a {
  font-size: 13px;
  color: #FFFFFF;
  margin-right: 15px;
  position: relative;
  transition: all 0.2s linear;
}

.commonproblembanner_in_hot a:hover {
  color: #cccccc;
}

.commonproblem_list {
  width: 1280px;
  margin: -87px auto 0;
  border-radius: 4px;
  background: #fff;
}

.commonproblem_listl {
  float: left;
  width: 250px;
  box-sizing: border-box;
  height: 800px;
}

.commonproblem_listlt {
  width: 100%;
  height: 87px;
  background: url(../images/img_wt_bj.png) no-repeat center;
  box-sizing: border-box;
  padding: 22px 0 0 30px;
}

.commonproblem_listlt_p1 {
  height: 24px;
  font-size: 22px;
  color: #ffffff;
  line-height: 24px;
}

.commonproblem_listlt_p2 {
  height: 16px;
  font-size: 14px;
  color: rgba(255, 255, 255, 0.6);
  margin-top: 4px;
  line-height: 16px;
}

.commonproblem_listl_catalog {
  width: 100%;
  box-sizing: border-box;
}

.commonproblem_listl_catalogeach {
  width: 100%;
  height: 50px;
  text-align: left;
  color: #808080;
  font-size: 16px;
  line-height: 50px;
  cursor: pointer;
  transition: .3s;
  padding-left: 30px;
  box-sizing: border-box;
}

.commonproblem_listl_catalogeach i {
  display: inline-block;
  vertical-align: top;
  height: 100%;
  width: 30px;
  transition: .3s;
  background: url(../images/icon1.png) no-repeat left center;
}

.commonproblem_listl_catalogeach:hover {
  background-color: #F0F2F7;
}

/*.commonproblem_listl_catalogeach:hover i {*/
/*  background: url(../images/icon2.png) no-repeat left center;*/
/*}*/

.commonproblem_listl_catalog .on {
  background-color: #F0F2F7;
}

/*.commonproblem_listl_catalog .on i {*/
/*  background: url(../images/icon2.png) no-repeat left center;*/
/*}*/

.commonproblem_listr {
  float: right;
  width: 1029px;
  min-height: 800px;
  padding-bottom: 25px;
  border-left: 1px solid #e6e6e6;
  position: relative;
}

.issue_tle_box {
  width: 100%;
  border-bottom: 1px solid #e6e6e6;
  padding: 0 40px;
  box-sizing: border-box;
}

.issue_tle h3 {
  height: 87px;
  font-size: 18px;
  color: #222222;
  line-height: 87px;
  font-weight: bold;
}

.issue_tle h3:before {
  display: inline-block;
  content: '';
  width: 3px;
  height: 15px;
  background-color: #E62129;
  margin-right: 10px;
  vertical-align: middle;
}

.commonproblem_listr_title {
  height: 87px;
  box-sizing: border-box;
  padding-left: 40px;
  line-height: 87px;
}

.commonproblem_listr_title > span {
  font-size: 12px;
  color: #999999;
}

.commonproblem_listr_title > span:before {
  content: '';
  display: inline-block;
  width: 0;
  height: 0;
  border: 3.5px solid transparent;
  border-left: 3.5px solid #cccccc;
  margin-right: 3px;
  vertical-align: middle;
}

.commonproblem_listr_title > a {
  font-size: 12px;
  color: #999999;
}

.commonproblem_listr_title > a:before {
  content: '>';
  display: inline-block;
  color: #999999;
  margin: 0 5px;
}

.commonproblem_listr_details {
  width: 100%;
}

.commonproblem_listr_detailseach {
  width: 100%;
  height: 20px;
  box-sizing: border-box;
  padding: 0 40px;
  line-height: 20px;
  background: transparent;
  transition: .3s;
  margin-top: 20px;
  cursor: pointer;
}

.commonproblem_listr_detailseach > a {
  display: block;
}

.commonproblem_listr_detailseach > a p {
  max-width: 784px;
  float: left;
  height: 16px;
  line-height: 16px;
  font-size: 14px;
  color: #3E3F42;
  transition: all 0.2s linear;
  overflow:hidden;/*超出部分隐藏*/
  text-overflow:ellipsis;/*超出部分显示省略号*/
  white-space:nowrap;/*规定段落中的文本不进行换行 */
}

.commonproblem_listr_detailseach > a span {
  display: block;
  float: right;
  height: 16px;
  line-height: 16px;
  font-size: 14px;
  color: #A1A2A6;
  transition: all 0.2s linear;
}

.commonproblem_listr_detailseach > a:before {
  content: '';
  display: inline-block;
  border-radius: 50%;
  width: 4px;
  height: 4px;
  background: #b3b3b3;
  position: relative;
  top: -3px;
  margin: 9px 12px 0 0;
  float: left;
}

.commonproblem_listr_detailseach:hover p{
  color: #E62129;
}

.commonproblem_listr_detailseach:hover span{
  color: #E62129;
}

.commonproblem_listr_detailspage {
  box-sizing: border-box;
  padding-left: 40px;
  font-size: 0;
  position: absolute;
  bottom: 48px;
  left: 39px;
  z-index: 999;
}

.commonproblem_listr_detailspage > a {
  display: inline-block;
  border: 1px solid #e6e6e6;
  text-align: center;
  height: 36px;
  line-height: 36px;
  font-size: 12px;
  color: #4c4c4c;
  background: transparent;
  transition: .3s;
}

.commonproblem_listr_detailspage > a:hover {
  background: #ef0018;
  color: #fff;
}

.commonproblem_listr_detailspage > a.commonproblem_listr_detailspage_last {
  width: 68px;
  background: #edeff5;
}

.commonproblem_listr_detailspage > a.commonproblem_listr_detailspage_last:hover {
  background: #ef0018;
  color: #fff;
}

.commonproblem_listr_detailspage_num {
  width: 36px;
  margin-left: 4px;
}

.commonproblem_listr_detailspage > a.commonproblem_listr_detailspage_next {
  width: 68px;
  background: #edeff5;
  margin-left: 4px;
}

.commonproblem_listr_detailspage > a.commonproblem_listr_detailspage_next:hover {
  background: #ef0018;
  color: #fff;
}

.commonproblem_listr_detailspage .on {
  background: #ef0018;
  color: #fff;
}

.commonproblem_listr_que {
  width: 100%;
  box-sizing: border-box;
  padding: 0 40px;
}

.commonproblem_listr_que_name {
  width: 100%;
  padding-top: 33px;
  box-sizing: border-box;
}

.commonproblem_listr_que_name1 {
  font-size: 28px;
  color: #4c4c4c;
  max-height: 74px;
  line-height: 36px;
}

.commonproblem_listr_que_name2 {
  font-size: 12px;
  color: #b2b2b2;
  margin-top: 14px;
}

.commonproblem_listr_que_name2:before {
  display: inline-block;
  content: '';
  width: 12px;
  height: 12px;
  vertical-align: middle;
  margin-right: 4px;
  background: url(../images/icon_date.png) no-repeat left center;
}

.commonproblem_listr_que_detail {
  width: 100%;
  padding-top: 32px;
  overflow: hidden;
  font-size: 14px;
  font-weight: 400;
  color: #4D4F55;
  line-height: 30px;
}

.commonproblem_listr_que_detail img{
  display: block;
  margin: 0 auto;
  max-width: 879px;
}

.commonproblem_listr_que_detail table{
  width: 879px!important;
}

.commonproblem_listr_que_detail table td{
  padding: 0!important;
}

.commonproblem_listr_que_detail1 {
  font-size: 14px;
  color: #4c4c4c;
  line-height: 30px;
  width: 855px;
  word-wrap: break-word;
}

.commonproblem_listr_que_detail p {
  width: 100%;
  font-size: 14px;
  font-weight: 400;
  color: #4D4F55;
  line-height: 30px;
}

.commonproblem_listr_que_detail span {
  width: 100%;
  display: block;
  font-size: 14px;
  font-weight: 400;
  color: #4D4F55;
  line-height: 30px;
}

.commonproblem_listr_que_detail p span {
  width: 100%;
  display: block;
  font-size: 14px;
  font-weight: 400;
  color: #4D4F55;
  line-height: 30px;
}

.commonproblem_listr_que_issolve {
  width: 949px;
}

.commonproblem_listr_que_issolvein {
  width:100%;
  height: 56px;
  background-color: #F4F5F9;
  padding: 0 15px 0 19px;
}

.commonproblem_listr_que_issolveinn {
  height: 56px;
  font-size: 14px;
  font-weight: 400;
  color: #4D4F55;
  line-height: 56px;
}

.commonproblem_listr_que_issolveiny, .commonproblem_listr_que_issolveinno {
  display: inline-block;
  width: 104px;
  height: 32px;
  border-radius: 3px;
  text-align: center;
  line-height: 32px;
  font-size: 14px;
  color: #ffffff;
  margin-top: 12px;
}

.satisfaction_text {
  margin-top: 23px;
}

.commonproblem_listr_que_issolveiny i, .commonproblem_listr_que_issolveinno i {
  display: inline-block;
  vertical-align: top;
  width: 17px;
  height: 100%;
  margin-right: 5px;
}

.commonproblem_listr_que_issolveiny {
  background: #7acc6a;
}

.commonproblem_listr_que_issolveiny i {
  background: url(../images/icon3.png) no-repeat center;
  background-size: 17px 17px;
}

.commonproblem_listr_que_issolveinno {
  background: #ff6675;
  margin-left: 20px;
}

.commonproblem_listr_que_issolveinno i {
  background: url(../images/icon4.png) no-repeat center;
  background-size: 17px 17px;
}

.commonproblem_listr_que_issolvein .hassolve {
  background: #c2c2c2;
  cursor: not-allowed;
}

.commonproblem_listr_search1 {
  width: 100%;
  box-sizing: border-box;
}

.commonproblem_listr_search1wrap {
  box-sizing: border-box;
  padding: 0 40px;
  transition: .3s;
  background: transparent;
  overflow: hidden;
}

.commonproblem_listr_search1wrap > a {
  display: inline-block;
}

.commonproblem_listr_search1wrap:hover {
  background: #edeff5;
}

.commonproblem_listr_search1each {
  width: 100%;
  /* height: 170px; */
  box-sizing: border-box;
  padding-top: 40px;
  border-bottom: 1px dotted #e0e0e0;
}

.commonproblem_listr_search1eachname {
  font-size: 16px;
  color: #4d4d4d;
  margin-bottom: 20px;
}

.commonproblem_listr_search1eachname span {
  color: #ff6675;
}

.commonproblem_listr_search1eachanswer {
  font-size: 14px;
  color: #808080;
  line-height: 22px;
  width: 855px;
  /* height: 45px; */
  word-wrap: break-word;
}

.commonproblem_listr_search2 {
  width: 100%;
  box-sizing: border-box;
  padding: 35px 0 0 40px;
}

.commonproblem_listr_search2n {
  font-size: 16px;
  color: #4c4c4c;
  margin-bottom: 20px;
}

.commonproblem_listr_search2_idear {
  font-size: 14px;
  color: #808080;
  line-height: 22px;
}

.commonproblem_listr_search2_idear a {
  color: #ef0018;
}